Positive Behavioural Support

At Perpetual Care we use Therapeutic Crisis Intervention (TCI) which allows us to support adults with learning disabilities, mental health and other conditions who sometimes display behaviours that other people may find challenging.

Therapeutic Crisis Intervention is promoted across all our residential and community-based services and is person-centred, educational, pro-active and respectful, whilst encouraging individuals to be as independent and as safe as possible. As a result of this approach, detailed plans and a well trained staff team, the use of restrictive medication and episodes of restraint can be reduced, and overall quality of life for the individual improved.

Our specialist approach to support

Our staff are all trained in TCI and will assess the relationship between the behaviours that challenge and other aspects of the person’s life and environment, as well as working together with everyone associated with the individual. A personalised support plan is then developed with guidance for our staff teams to follow and will include triggers and de-escalation techniques.

We take a person-centred approach so we can identify which areas of support will be most helpful to each individual, and will work with those that we support to ensure that their choices and goals are at the heart of everything that we do. Throughout the Perpetual Care services, our aim is to:

  • Develop behaviour support programmes
  • Identify triggers for challenging behaviour
  • Improve someone’s quality of life
  • Help the people we support to manage their behaviour in positive ways
  • Model strategies and work with care and support teams to ensure best practice
  • Evaluate and review a person’s individual progress

Get in touch

We believe that everyone, regardless of their diagnosis, has the right to the same life opportunities. For more information on the positive behaviour support we can offer at our residential and community-based services, please contact us on 0845 1304 748 or email enquiries@perpetualcare.co.uk